CARE Team

The CARE Team serves as the centralized body for discussion and action regarding students in need of additional support and students exhibiting behaviors that may indicate distress.

Committed to proactive and early intervention, the CARE Team supports students directly, as well as through consultation with campus partners. When necessary, the CARE Team also assesses risk of harm to the University community and coordinates appropriate action to ensure the safety of individual students and the University at large.

CARE = Connection, Advocacy, Resources, Education


To refer a student to the CARE Team, please use the CARE Form link above. We encourage students, faculty and staff to use this form to refer any student who could benefit from additional support resources.
Students – self-referrals are welcome!

Some reasons for concern may include:

  • Academic performance (ie. struggling with coursework, attendance/lateness issues, etc.)  
  • Health or well-being 
  • Unusual behavior(s)
  • Other general concerns

When a referral is received, a member of the CARE Team and/or an Integrative Coach will attempt to follow up directly with the student through a variety of methods including email, phone calls, and direct outreach. We cannot guarantee success with every student, but we will work hard to contact students in a timely manner in order to give them a chance to get back on the path to success.

After Hours and Emergency Resources

CARE Team referrals are for non-emergency situations. 

If a student is experiencing a medical or psychiatric crisis, or if there is an imminent safety risk, call 911 and notify Campus Security at (415) 269-6070.
 

Questions? Please contact us.

Meet the CARE team

Jennifer Lanciault

Jennifer K. Lanciault, MFT, MBA

Director of CARE Team and Student Support
Naomi Elvove headshot

Naomi Elvove, MA

Executive Director of Student Success Center Integrative Coach

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Expertises
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Whitney Barnard

Program Coordinator, Student Success Center
Matthew Mueller

Matthew E. Mueller, CRC

Director of Accessibility and Disability Services Integrative Coach
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Aaron Clark, MS

Director, Housing and Residence Life
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Harry Barbier

Campus Security
K. Frost

Ken Frost

Interim Dean for the School of Health and Natural Sciences
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Samuel Vogel-Seidenberg, MS

Faculty Athletics Representative Assistant Professor
Paul Raccanello

Paul Raccanello, EdD

Vice President for Student Affairs and Enrollment Management
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Lilah Russell, RN

Student Health Center Coordinator, Registered Nurse